Solvemate is a tech company from Berlin that is making customer support fast, painless, and cost-effective.
Our platform lets companies train a chatbot to integrate on their site or in their app. End customers interact with it through a series of quick multiple choice questions.
With Solvemate, requests are solved in just twenty seconds on average. Thanks to machine learning, the chatbot also gets smarter over time: By understanding common requests, it anticipates the correct response. Support requests are dealt with automatically, around the clock, and at scale—resulting in faster response times, happier customers, and much lower costs.
Junior Bookkeeper / Controller
Do you have experience in bookkeeping and want to support a high-growth, tech startup?
We are a fast growing company, which has already implemented the bookkeeping processes and have a good relationship with a tax office that takes care majority of those processes. Still, internally, we have to prepare and check our monthly books and analyze the monthly financial results. This is why we are looking for you, who will work as part of the operations team and directly with the CEO.
We are looking for a part-time position with flexible working hours. We would start with around 15-20 hours per week. You can be a minijobber, a working student or a part-timer. After a certain period of onboarding, home office is a viable option, but should be living nearby to - once in a while - come to our offices.
Be the point of contact for our tax accountant and employees
Prepare the bookkeeping input for our tax accountant
Work with Spendesk, our tool for company expenses
Make sure that we have all receipts and that they match the formal criteria
Send invoices to customers and check their payments
Check incoming invoices and pay them
Check the monthly financials and the validity of bookings from the tax accountant
Support in preparing the investors reporting and to plan-actual comparisons
Have fun with our team! ;)
You are a cultural fit - please read solvemate.com/culture
Excellent communication skills in German, fluent in English
1-2 years experience as a bookkeeper or relevant knowledge about the field
We’re looking for someone who’s supporting our internal bookkeeping process and that interacts with our tax accountant - the actual bookings are done by our tax accountant
Ideally, you know the SKR 03 accounting framework
You have good to very good excel skills
You are very detail oriented and work precisely
You are trustworthy and can handle sensitive company data
You are a good team player
You possess a curious mind and love learning
Excitement about AI/Machine learning and the benefits in can bring to customer service organisations
What we offer:
First and foremost: The people. You are spending a lot of time with your peers. You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour and teamwork mixed with some curiosity - all committed to achieve our long-term big hairy audacious goal.
In addition to working with great colleagues: You can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey.
For sure, we also offer competitive pay, flexible working hours, team lunches and team events, offsites, and all the other cool amenities of a young high-tech company.