We're SmileBack, a fast growing, profitable SaaS startup in Berlin with an awesome customer satisfaction feedback platform. SmileBack is used by hundreds of companies in the US, UK, Australia, and New Zealand. We believe in people-first technology, which is why we built an easy-to-use, integrated product that helps companies listen better to their clients.
Sales Assistant (m/f/x)
Make a ton of phone calls each day to assess prospects' fit with our product (qualification)
Build and maintain a database of sales prospects
Track, analyze, and report on weekly sales goals with the sales team
Learn and recommend SaaS sales best practices and help to continually increase the success rate and efficiency of the sales process
Show potential customers how our product works through live demos
Working with the customer success team, help to onboard new customers
Currently enrolled in a post-secondary (Bachelor’s, Master’s) program in business, economics, or related major
Excellent spoken and written English with the ability to persuade
Highly detail- and solution-oriented with a bias towards producing results
Eligible for work authorization in Germany
Available to start soon
Ambitious, entrepreneurial, and always on the lookout for ways to optimize and improve on the status quo
Motivated to succeed, confident to dive in and take on new challenges
Ability to multi-task, set priorities, and manage time effectively
Strong aptitude for technology and interest in continual learning
Communicative, creative problem solver
What we offer:
This role is 10-20 hours per week, flexible but weekdays from 3:00 PM onwards since our customers are mostly in the USA. It pays 10 EUR per hour plus a bonus for successful deals.
As an employer, we’re committed to investing in our team members. We embrace the various backgrounds that make individuals unique and strive to create a work environment that enables our employees to expand their own skills and experience.
Our office is right between Alexanderplatz and Hackescher Markt—it doesn’t get more “Mitte” than this. Our dress code is relaxed. We are determined to help you be happy and thrive.
If this sounds like the type of company you’d succeed in, we’d love to hear from you!