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Smile­Back

We're Smile­Back, a fast grow­ing, prof­it­able SaaS star­tup in Ber­lin with an awe­some cus­tomer sat­is­fac­tion feed­back plat­form. Smile­Back is used by hun­dreds of com­pan­ies in the US, UK, Aus­tralia, and New Zea­l­and. We believe in people-first tech­no­logy, which is why we built an easy-to-use, integ­rated product that helps com­pan­ies listen bet­ter to their cli­ents.

Sales Assist­ant (m/f/x)

still va­cant

Work­ing field:

  • Make a ton of phone calls each day to assess pro­spects' fit with our product (qual­i­fic­a­tion)
  • Build and main­tain a data­base of sales pro­spects
  • Track, ana­lyze, and report on weekly sales goals with the sales team
  • Learn and recom­mend SaaS sales best prac­tices and help to con­tinu­ally increase the suc­cess rate and effi­ciency of the sales pro­cess
  • Show poten­tial cus­tom­ers how our product works through live demos
  • Work­ing with the cus­tomer suc­cess team, help to onboard new cus­tom­ers

Require­ments:

  • Cur­rently enrolled in a post-sec­ond­ary (Bach­elor’s, Mas­ter’s) pro­gram in busi­ness, eco­nom­ics, or related major
  • Excel­lent spoken and writ­ten Eng­lish with the abil­ity to per­suade
  • Highly detail- and solu­tion-ori­ented with a bias towards pro­du­cing res­ults
  • Eli­gible for work author­iz­a­tion in Ger­many
  • Avail­able to start soon
  • Ambi­tious, entre­pren­eur­ial, and always on the lookout for ways to optim­ize and improve on the status quo
  • Motiv­ated to suc­ceed, con­fid­ent to dive in and take on new chal­lenges
  • Abil­ity to multi-task, set pri­or­it­ies, and man­age time effect­ively
  • Strong aptitude for tech­no­logy and interest in con­tinual learn­ing
  • Com­mu­nic­at­ive, cre­at­ive prob­lem solver

What we of­fer:

This role is 10-20 hours per week, flex­ible but week­days from 3:00 PM onwards since our cus­tom­ers are mostly in the USA. It pays 10 EUR per hour plus a bonus for suc­cess­ful deals.

As an employer, we’re com­mit­ted to invest­ing in our team mem­bers. We embrace the vari­ous back­grounds that make indi­vidu­als unique and strive to cre­ate a work envir­on­ment that enables our employ­ees to expand their own skills and exper­i­ence.

Our office is right between Alex­an­der­platz and Hack­es­cher Markt—it doesn’t get more “Mitte” than this. Our dress code is relaxed. We are determ­ined to help you be happy and thrive.

If this sounds like the type of com­pany you’d suc­ceed in, we’d love to hear from you!

How to ap­ply: