BioAnalyt (based in Teltow/Berlin, Germany) is dedicated to develop and market mobile labs for nutrient measure-ment. Our mission is to make nutrition more transparent – we do this by making nutrients in food, animals and hu-mans measurable at low cost and without a lab. Our customers save costs and time by using our products. We work with international food producers, UN organisations, and lab service providers across the globe.
Technical Support Associate (20 hours/week)
To support our team, we offer a part-time (20 hours/week) job position as Technical Support Associate (m / f). You are part of the technical support team. The Technical Support Associate is responsible for technical, creative and administrative support of the Technical Support Manager.
You will work with Technical Support Manager to support our customers from around the globe
Your work will involve:
research, diagnose, troubleshoot and identify solutions to resolve customer issues
work in the lab with chemicals and analytical equipment
proper recording of all technical issues
preparation of accurate and timely reports
knowledge documentation in the form of tech notes and articles
technical presentations and demos on how a product will meet customer needs
You report to the Technical Support Manager.
Strong technical background and interest in solving technical challenges
in process of getting a degree in life sciences with focus on food, feed, nutrition, analytics, and/or health
Quick learner and attentive listener
Diligent record keeper
Excellent written and verbal communication skills in English, basic German.
What we offer:
The spirit of a small and fast-growing company offering the opportunity to take on responsibilities, bring in own ideas and manage work time flexibly
You will operate in an international environment, working in a passionate team of different nationalities
You will work with international customers in a B2B environment
You will receive ongoing personal development and leadership
How to apply:
To apply, please provide the following documents: