Retail Media Group GmbH - Big Data, Marketing, Medien und Handel
We love what we do and believe that retail data is a better but first and foremost an important indicator for executing advertising campaigns. The Retail Media Group is the first multi-partner platform combining the customer data from category-leading retailers. Based on that RMG creates clusters for customized targeting. Our data partners are industry leaders such as MediaMarkt, Saturn, Real, Metro Cash & Carry, Thalia, Real and many more. With the variety of shopper data – online and offline - we are dedicated to empower our clients to use the data for online advertising in a more efficient way. Many international brands such as Samsung, McFit, American Express and Microsoft believe in our approach and work with us to optimize their marketing.
At the same time, we focus on assisting our retail partners – we equip them with the necessary tools for data-driven marketing and share our know-how in online advertising campaigns. By doing that we ensure their readiness for the new age of data. Our distinct expertise is the result of an exceptional mix of AdTech and retail market knowledge that we brought from our parent company CECONOMY (formerly METRO GROUP).
Only as a team we can be successful: become more creative, gain more presence in the market and above all: grow! Are you ready for your next challenge? Join our Berlin team as ‘Technical Support Working Student (f/m)’ and apply now!
Working Student (f/m) - Technical Support
Provide technical support for all internal and external systems (e.g. BI, DMP, Salesforce)
Become confident in the Salesforce including customizing and configuration
Support in technical troubleshooting
Identify root cause and solutions for reported issues
Identify workarounds for defects to provide immediate relief
Reduce the amount of time needed to target a fault and optimize productivity
You are a student of computer science, data management or a similar discipline
Understanding of basic data structures preferred
Technical support or customer service experience is nice to have
You have a structured way of working, logical thinking skills and you are able to obtain fast solutions while working independently
You love to collaborate and exchange with others
Written and verbal communication skills in German and English
What we offer:
This is not a "standard working student job" - you will be part of a young, highly-motivated and international team, so you get deep and responsible insights into all divisions
The possibility to become a part of a trend-setting industry - experience und shape the progress of a new highly promising company
Combination between an attractive hourly wage and the possibility of a great development and career opportunities after graduation
Flexible working schedule to combine work, university and your private life well
Flat hierarchies with space for your own ideas in a dedicated and motivating environment
A cool office located in the heart of Berlin (easily reached by public transport) with free beverages, fresh fruit, a variety of team events, and social activities – we love to hang out and be social!
How to apply:
What are you waiting for? We are looking forward to your application!